The Star, VIP Suites

VIP treatment for star refurbishment

Echo Entertainment engaged SHAPE  to refurbish their suites to create truly stunning VIP suites that met the needs of their star clientele. The combination of quality finishes and fittings, striking Sydney views and a focus on details resulted in a serious level of luxury.

As with all Star project, the focus on quality and minimum disruption was met by SHAPE’s project staff successfully. As invisible contractors, SHAPE  did not disturb any of the surrounding hotel rooms or the high roller gaming rooms during the refurbishment.


“When we commenced the rebuild of our property we identified disruption to our business as the largest risk item. While managing contractor costs was important, it ran a distant second to the possible revenue impact and damage to customer loyalty. The team at SHAPE not only understood that but throughout the build constantly and proactively educated themselves with respect to how our business works. The result being that they were able to anticipate our needs and table options before being asked. An absolute pleasure to work with."

Mark Harbidge

GM Property Operations, Echo Entertainment

Client: Echo Entertainment

Floor Area: 4,000 m²

Delivery Model: Managing Contractor

Location: Sydney

State: NSW

Project type: Fitout, $5 Million+

Completion date: April 2012

Duration: 20 weeks

Architect: Laurence Lee & Associates

Sector: Hotels

Download Project Profile(0.88 MB)
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